eHarmony is a popular dating website that claims to help individuals find their perfect match through a scientifically proven matching system. However, not everyone’s experience with the website may be satisfactory, and they may want to cancel their subscription and get a refund. If you are one of those people, you have come to the right place. In this article, we will guide you through the process of canceling your eHarmony subscription and getting a refund. So, if you want to save time, money, and avoid any potential issues, keep reading.
How to cancel eHarmony subscription and get a refund
eHarmony is a popular dating site that matches singles based on compatibility. While the site offers a range of features, including personality tests and guided communication, some users may decide to cancel their subscription. If you’re looking to cancel your eHarmony subscription and get a refund, here’s what you need to know.
Step 1: Determine your subscription type
Before you cancel your eHarmony subscription, it’s important to determine your subscription type. eHarmony offers several subscription plans, including:
- Basic plan
- Premium plan
- Elite plan
Each plan offers different features and comes with a different price tag. Take a look at your account settings to determine which subscription plan you’re currently on.
Step 2: Determine the cancellation policy
eHarmony has a cancellation policy in place that outlines the terms and conditions for cancelling your subscription. The policy states that if you cancel your subscription within the first 3 days of signing up, you’ll receive a full refund. If you cancel your subscription after the first 3 days, you won’t be eligible for a refund.
Step 3: Contact customer support
To cancel your eHarmony subscription and get a refund, you’ll need to contact customer support. You can do this by calling the eHarmony support team or by sending an email. Be sure to have your account information handy, including your full name and email address.
Step 4: Follow the cancellation process
Once you’ve contacted customer support, you’ll need to follow the cancellation process. This will involve filling out a cancellation form and providing a reason for cancelling your subscription. Be sure to read the terms and conditions carefully before submitting the form.
Step 5: Wait for confirmation
After you’ve submitted the cancellation form, you’ll need to wait for confirmation from eHarmony. This may take a few days, so be patient. Once you receive confirmation, your subscription will be cancelled and you’ll be eligible for a refund if you cancelled within the first 3 days of signing up.
Tips for cancelling your eHarmony subscription
Here are a few tips to keep in mind when cancelling your eHarmony subscription:
- Read the cancellation policy carefully before cancelling your subscription
- Contact customer support as soon as possible to start the cancellation process
- Be prepared to provide your account information, including your full name and email address
- Fill out the cancellation form carefully and provide a reason for cancelling your subscription
- Be patient while waiting for confirmation from eHarmony
The bottom line
Cancelling your eHarmony subscription and getting a refund is a straightforward process if you follow the steps outlined above. Just be sure to read the cancellation policy carefully, contact customer support as soon as possible, and be patient while waiting for confirmation. With these tips in mind, you’ll be able to cancel your eHarmony subscription and move on to other dating options.
Frequently Asked Questions
How do I cancel my eHarmony subscription?
To cancel your eHarmony subscription, log in to your account and go to the “Account Settings” section. Click on “Billing” and then “Close Account.” Follow the prompts to cancel your subscription.
Can I get a refund if I cancel my eHarmony subscription?
Yes, eHarmony offers refunds for cancellations made within three days of signing up for a subscription. If you cancel after three days, you may be eligible for a partial refund depending on the length of your subscription and how much time has passed since you signed up. Contact eHarmony customer support for more information on refunds.