How to cancel eHarmony

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Written By Of Like Minds

15+ years of experience in online dating and coaching clients to get better partners!

eHarmony is one of the most popular dating websites, known for its compatibility-based matching system. However, if you have found your perfect match or simply decided to stop using the platform, you may be wondering how to cancel your eHarmony subscription. In this article, we will guide you through the steps to cancel your eHarmony subscription and provide you with some useful tips to make the process as smooth as possible. So, if you want to avoid any unexpected charges and cancel your eHarmony subscription successfully, keep reading.

How to Cancel eHarmony: A Comprehensive Guide

eHarmony is a popular online dating site that helps individuals find their perfect match. However, some users may decide to cancel their subscription for various reasons. If you are one of these users, this guide will show you how to cancel eHarmony and the steps to follow to ensure a smooth cancellation process.

Reasons for Cancelling eHarmony

Before we dive into the cancellation process, it’s important to understand the reasons why someone may want to cancel their eHarmony subscription. Here are some of the most common reasons:

  • Found a match: Some users may find their perfect match on eHarmony and no longer require the site’s services.
  • Financial reasons: eHarmony can be expensive, and users may decide to cancel their subscription to save money.
  • Not satisfied with the service: Some users may not be satisfied with the quality of matches they receive or the overall user experience.
  • Personal reasons: Users may have personal reasons for wanting to cancel their subscription, such as being in a committed relationship or taking a break from dating.

Steps to Cancel eHarmony

If you have decided to cancel your eHarmony subscription, there are several steps you need to follow to ensure a smooth cancellation process. Here’s how to cancel eHarmony:

Step 1: Log in to your eHarmony account

The first step to cancel your eHarmony subscription is to log in to your account. Once you have logged in, navigate to your account settings.

Step 2: Navigate to the Subscription Status page

Once you’re in your account settings, navigate to the “Subscription Status” page. This page will show you the details of your subscription, including the renewal date and the subscription plan you’re currently on.

Step 3: Cancel your subscription

On the Subscription Status page, you’ll see an option to “Cancel My Subscription.” Click on this option to begin the cancellation process.

Step 4: Choose a reason for cancellation

After clicking “Cancel My Subscription,” eHarmony will ask you to choose a reason for cancellation. Select the reason that best applies to your situation.

Step 5: Confirm cancellation

Once you’ve selected your reason for cancellation, eHarmony will ask you to confirm your cancellation. Review the details of your cancellation, including the end date of your subscription, and click “Yes, Cancel My Subscription.”

Step 6: Follow up on the cancellation

After cancelling your subscription, it’s important to follow up to ensure that the cancellation process is complete. Check your email for confirmation of the cancellation and ensure that you’re no longer being charged for the service.

Important Considerations

Before cancelling your eHarmony subscription, there are some important considerations to keep in mind. Here are a few things to consider:

  • If you cancel your subscription before the end of your subscription period, you will not receive a refund for any unused time.
  • If you have a multi-month subscription, cancelling your subscription does not mean you will receive a refund for the remaining months. Your subscription will simply end at the end of the current subscription period.
  • If you cancel your subscription but later decide to rejoin eHarmony, you may need to create a new account and pay for a new subscription.
  • If you’re having trouble cancelling your subscription, contact eHarmony’s customer support for assistance.


Cancelling your eHarmony subscription can be a straightforward process if you follow the steps outlined in this guide. Remember to consider the reasons for cancelling and any important considerations before cancelling your subscription. If you’re having trouble, don’t hesitate to contact eHarmony’s customer support for assistance.

Frequently Asked Questions

How do I cancel my eHarmony subscription?

To cancel your eHarmony subscription, you should first log into your account and go to the “Account Settings” page. From there, click on the “Billing” tab and select “Cancel My Subscription.” Follow the prompts to complete the cancellation process.

Will I receive a refund if I cancel my eHarmony subscription early?

It depends on the terms of your subscription. eHarmony offers a 3-day cancellation window for all new subscriptions, during which you can receive a full refund. After that period, refunds are not guaranteed, and you may only be entitled to a partial refund based on the remaining time left on your subscription. It’s a good idea to review the terms of your subscription carefully before cancelling to understand what refunds, if any, you may be eligible for.

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