eHarmony is one of the most popular online dating sites, but sometimes, even the most promising matches don’t work out. If you’re one of those who no longer want to continue with eHarmony, you might be wondering how to cancel your subscription. In this article, we’ll guide you through the steps to cancel eHarmony and explain why it’s important to review the cancellation policy before making any moves. Keep reading to discover how to cancel eHarmony and avoid any unwanted charges or subscription renewals.
How do you cancel eHarmony?
eHarmony is a popular dating site that connects individuals looking for long-term relationships. However, if you have found your match or simply want to cancel your eHarmony subscription for any other reason, it is essential to follow the right steps to avoid being charged.
Step 1: Understand eHarmony’s cancellation policy
Before you cancel your eHarmony subscription, it is essential to understand the company’s cancellation policy. eHarmony offers a 14-day cooling-off period during which you can cancel your subscription without being charged. If you cancel your subscription after this period, you will be charged for the remaining subscription term.
Step 2: Log in to your eHarmony account
To cancel your eHarmony subscription, you need to log in to your account. If you have forgotten your login details, you can use the “Forgot password” feature to reset your password.
Step 3: Navigate to the subscription settings
Once you have logged in to your account, navigate to the subscription settings. You can find this option by clicking on your profile picture and selecting “Account settings” from the drop-down menu. From there, select “Cancel subscription” to initiate the cancellation process.
Step 4: Follow the cancellation prompts
After selecting the “Cancel subscription” option, eHarmony will prompt you with a series of questions to verify your identity and reason for cancellation. Answer these questions truthfully and follow the prompts to complete the cancellation process.
Step 5: Confirm the cancellation
Once you have completed the cancellation process, eHarmony will send you a confirmation email. Make sure to check your email and confirm the cancellation to avoid being charged.
Tips for cancelling your eHarmony subscription
Here are some tips to help you successfully cancel your eHarmony subscription:
Cancel before your next billing cycle
To avoid being charged, it is essential to cancel your eHarmony subscription before your next billing cycle. eHarmony bills its users on a monthly basis, so make sure to cancel at least a few days before your next billing date.
Be honest with your reason for cancellation
When eHarmony prompts you with questions during the cancellation process, be honest with your reason for cancellation. This information helps eHarmony to improve its services and address any issues that users may have.
Check your email for confirmation
After cancelling your eHarmony subscription, make sure to check your email for a confirmation message. This message confirms that your subscription has been cancelled, and you will not be charged for the remaining subscription term.
Conclusion
Cancelling your eHarmony subscription is a straightforward process that can be completed in a few simple steps. Make sure to cancel before your next billing cycle, be honest with your reason for cancellation, and confirm the cancellation via email to avoid being charged. By following these tips, you can successfully cancel your eHarmony subscription without any hassle.
Frequently Asked Questions
### How do you cancel eHarmony?
To cancel your eHarmony account, log in to your account and navigate to the “My Settings” section. From there, select “Account Settings” and then click “Cancel My Subscription.” Follow the prompts to complete the cancellation process.
### Will I receive a refund if I cancel my eHarmony subscription early?
If you cancel your eHarmony subscription early, you may be eligible for a partial refund depending on how much time is left on your subscription. However, eHarmony’s refund policy is subject to change, so be sure to review the terms and conditions before canceling.